Checking, saving and borrowing will be easier for members who visit 1st Cooperative Federal Credit Union’s new website that was launched today at www.1stCooperative.com. It also features photos and stories of credit union members on almost every page.
The site brings together all of the credit union’s services on one accessible and functional platform. More online forms have been added to enable members to conduct business 24 hours a day.
“I think a paragraph on the site’s Our Story page says it best,” said Keith Avery, the credit union board’s chairman and CEO of Newberry Electric Cooperative. “Here is how it describes all of us who are members of 1st Cooperative:
‘We work hard and play hard, and when it comes to financial services, we have high expectations. We want our banking easy and our bankers friendly. We want easy access to our money and knowledgeable help with using those funds wisely. When borrowing money, we want friendly service from a human being, not a robotic answering machine.’”
Credit union COO Jo Ann Burnside says the staff receives “a lot of compliments” on their customer service. “This website will help us keep those compliments coming,” she said.
The newest service is a network of thousands of surcharge-free ATMs across the state and nation. More than 700 ATMs in South Carolina are part of 30,000 across the U.S. in the CO-OP ATM Network, making it convenient for members to access their money fee-free at any time. ATM locations are easily searchable at www.CO-OPatm.org. There’s a CO-OP ATM app available, too.
Apple and Google Play app stores also have the free 1st Cooperative Federal Credit Union app, which allows members to deposit a check by simply taking its photo, to view account balances and to transfer funds between accounts.
Credit union membership is open to electric cooperative employees, trustees and their families, which includes spouses, parents, grandparents, children, grandchildren, siblings and in-laws.
Members with checking accounts gained easier access to their money today as 1st Cooperative Federal Credit Union joined the CO-OP ATM Network, a nationwide group of automatic teller machines.